I use constructive criticism to develop supportive relationships and healthy communication. I give feedback tactfully. I examine my intentions. I ensure that I sincerely want to help others. I balance my feedback so that I see the full picture and pay adequate attention to areas of strength and weakness.
I provide specifics. I use clear language and describe real situations from daily life. I avoid generalizations. My feedback is concrete and actionable.
I focus on facts. I strive to be objective. I put aside personality differences and individual preferences.
I receive feedback graciously.
I listen with an open mind. I pay attention to the message rather than the source. I remember that anyone can teach me something valuable. I look for any grain of truth rather than seizing on the first point I can disagree with.
I apply what I learn. I use feedback to help assess my progress and reach my goals.
I express gratitude. I thank others for taking time out to assist me. I recognize that they may be taking risks and making themselves uncomfortable by speaking out. I let them know how their efforts make a difference in my life.
I make feedback frequent and interactive. I encourage two-way conversations and ongoing discussion. I speak up promptly when I have concerns. I ask questions when I am uncertain.
Today, I create a safe and caring environment for friendly observations and positive change. Feedback helps me to grow and develop personally and professionally.